Process and Approved Equipment
Clear standards - Verified systems.
VoltGuard was built on structure, a defined process and a verified standard of equipment designed to ensure the reliability, traceability, and longevity of every commercial solar asset we protect.Our framework operates with transparency and technical discipline: from system documentation and eligibility review to field coordination and long-term service support.
Only systems built with approved Tier-1 components are eligible for coverage, guaranteeing compatibility, safety, and sustained performance across decades of operation.
Step by Step.
1. Enroll a System
Submit project documentation through Enroll a System, including as-built drawings, permits, PTO confirmation, installer warranty, and commissioning records.
2. Technical Review
VoltGuard verifies that the system meets Tier-1 standards and documentation requirements.
If revisions are needed, a single consolidated checklist is issued.
3. Contract Agreement
Once approved, VoltGuard issues a Contract Agreement defining financial terms, deductibles, and transfer conditions.
4. Activation (PTO-Based)
Upon payment, signed agreement, and verified PTO, a VoltGuard Enrollment Number (VEN) and Service Certificate are issued. Coverage begins on the PTO date.
5. Operations & Service
Owners or O&M providers monitor performance. VoltGuard does not provide monitoring.
If a system issue arises, submit a Report an Event form with the VEN and required documentation.
6. Event Review & Repair
VoltGuard validates the claim, authorizes service, and manages logistics, dispatch, and documentation until system operation is restored.
Each approved service event is subject to a standard deductible defined in the Contract Agreement.
7. Ownership Transfer (Optional)
If system ownership changes, submit a Transfer Request. Upon verification and payment of the transfer fee, VoltGuard reissues the Service Certificate under the same VEN.
Approved Technical Equipment
All enrolled systems must utilize Tier-1 components that meet VoltGuard’s engineering and reliability standards. Only commercial-grade equipment from verified manufacturers is eligible for coverage.
Inverters
SolarEdge (preferred), SMA, Fronius, Solectria, ABB, Huawei (commercial line only)
Optimizers
SolarEdge or equivalent DC-optimization hardware
Modules
Tier-1 crystalline-silicon panels (monofacial or bifacial) with a minimum 25-year manufacturer output warranty
Racking Systems
IronRidge, Unirac, RBI, SunModo, Schletter, APA, or other UL-listed commercial-grade structures
Monitoring Platforms
SolarEdge, AlsoEnergy, PowerTrack, or equivalent real-time data software
Balance of System (BOS)
UL-listed junction boxes, combiners, disconnects, and wiring compliant with NEC standards
Not Permitted
Residential-grade equipment, non-UL-listed components, prototypes, refurbished, or discontinued materials lacking manufacturer support.
All substitutions require prior written approval from VoltGuard before enrollment.
This overview is informational. Specific terms, deductibles, exclusions, and administrative procedures are defined in the VoltGuard Contract Agreement.
